We hope that you find all the information you need within the FAQ
section or mentioned within the Service Updates
section. However, if you have any questions you would like answered please use the contact form to the right.
Feel free to use this box for order enquiries (please remember to include your order number), press requests for products, supplier queries, or questions related to any product (please include the URL of the product).
We aim to reply to emails within 24 hours.
Notice to link "buyers", content agencies looking to place content or those wishing to secure a guest post - we do not sell links or offer placement for "content" on this or any other website we run. We may work with carefully selected individuals to post useful information here, but they are ALWAYS sought by us for their expertise on important and complex topics COMPLETELY related to fine chocolate. All requests will be rebuffed without further assessment unless you are a bean-to-bar chocolate maker, an internationally recognised chocolatier, a cacao farm owner or worker, agent in the importation of cocoa beans, a processor of cocoa products or work in the ethical certification of chocolate or related products. We specifically do not want to hear from generic gift retailers or their agents.
Please do bear in mind that the owner of this company has been working in SEO since 1998. We understand what damage placing your tenuously-related content could do to our business, not least our reputation.