Normal Delivery Information
As chocolate lovers ourselves we know how important receiving orders in great condition will be important to you. As such we package and secure your chocolate with great care and use Royal Mail for lighter orders and Parcelforce or Hermes for heavier ones.
Orders totalling over 2kg will be sent via courier and may take three to four full days from the date of ordering to arrive.
Small order delivery has been introduced for people who just want to try one or two items. For orders totalling less than £7.50 delivery is now just £2.29.
Standard delivery - we have variable shipping rates:
We've held back passing last year's Royal Mail price increases on as long as possible.
International delivery is also available. Prices will be dependent on the shipping country. We currently do not deliver to the USA, Hungary, Russia or Ukraine due to their own import regulations/restrictions.
~ Our International chocolate delivery prices ~
Delivery to Austria, Belgium, Bulgaria, Cyprus, Czech, Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden is charged at £15 and is for Royal Mail Airsure Small Packets. For larger orders we will typically use Parcelforce.
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Navassa Island, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saba, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sint Eustatius, Sint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States Virgin Islands, Uruguay and Venezuela delivery will be typically £30. However, if you would like to contact us we may be able to find a cheaper alternative.
Australia & New Zealand
Orders will be sent up to 1kg for £30. Again, we may be able to find a cheaper option if you let us know what you would like before ordering.
We do have customs issues with sending to some parts of Asia, especially Japan. But please do let us know your specific requirements.
Orders are normally dispatched on the day of order, up to 4pm, orders after this time will be dispatched next day. Please allow 3 days for delivery – although ~95% of UK orders seem to arrive the next day.
For those smaller orders we have specifically chosen packaging that should fit through your letterbox. For larger orders however, we will have to use larger packaging that will not fit through traditional sized letterboxes. For these orders it would help if somebody could be available to take collection.
If there is anything you’re not sure of, please do review the Terms & Conditions or drop us a line and we’ll be more than happy to help.